How we handle the information you share with Highbav.
Last updated: October 2026
01
Information We Collect
When you fill out a form on this site, book a consult, or request a callback, we collect the details you provide, such as your name, phone number, email address, and the message you send us. If you browse the site without submitting a form, hosting and security providers process the requests needed to deliver the site. Optional analytics require your permission.
02
How We Use Your Information
We use the information you share to respond to your enquiry, prepare proposals, and get in touch about the services you’ve asked about. We don’t sell your information to anyone, and we don’t use it for anything beyond what you contacted us for.
03
Cookies
Use Cookie settings to accept, reject or change optional cookie permissions. Optional services are blocked until the matching category is enabled.
04
Third-Party Tools
We may use third-party tools, such as scheduling software, to help manage enquiries and bookings. These tools have their own privacy practices, and we only share the information needed for them to do their job.
05
Data Retention
We keep enquiry details for as long as needed to respond to you and, if you become a client, for the duration of our working relationship and as required by law afterward.
06
Your Rights
You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it. Just reach out through the Contact Us page and we’ll take care of it.
07
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, so check back occasionally if you want to stay informed.
Cookies and privacy choices
Essential storage keeps the site secure and remembers your privacy choice. Optional functionality, analytics and marketing are off until you choose them. You can reject optional storage or withdraw consent through Cookie settings without losing access to the website.
Your choice is stored in this browser for up to 180 days under highbav-privacy-v1. Clearing browser storage removes it. Third-party services may receive device, browser and interaction information only after the relevant permission. External links and requested form submissions have their own data flows.
For access, correction, erasure, consent withdrawal, a grievance or nomination requests where applicable, contact Highbav. We may need to verify your identity. Request handling and legal rights depend on the applicable law. For concerns about a child’s data, contact us; the browser’s child setting disables optional tracking and does not verify parental consent.
Optional services
Google Tag Manager · marketing
Purpose: Loads and manages optional website tags after marketing consent.. Data: Device, browser, page, referrer and interaction information used by the tags configured in the container.. Recipients / transfer information: Google LLC and the providers of tags configured in the container; international transfers may apply.. Retention: Depends on the tags configured in Google Tag Manager; review the container and each provider setting..
Google Analytics · analytics
Purpose: Measures visits and interactions to improve the website.. Data: Device, browser, approximate location, page, referrer and interaction information.. Recipients / transfer information: Google LLC; international transfers may apply under Google contractual safeguards.. Retention: Controlled by the Google Analytics property retention settings..
Site hosting and security process requests needed to deliver the site. Fonts may be requested from Google Fonts; these requests disclose network and browser information. See the privacy policy for other business processing and retention.
